Ace

"When I first put these on I was underwhelmed bass is nowhere near the Sonys and treble a little harsh but less is more sometimes and I turned treble down 3 up bass 1 or 2 and turn loudness off What you get is a nice balanced sound"

Sound quality is a divisive point, with many finding it average, muddy, or lacking compared to competitors, especially for music, while others appreciate its balanced or warm profile.

"The Ace delivers outstanding comfort—lightweight, premium, and nearly weightless during long sessions."

Comfort is consistently praised as a major strength, with users highlighting the lightweight design, comfortable headband, and well-distributed weight for long listening sessions.

"The battery life is outstanding; sometimes, I don’t even need to charge it for weeks!"

Battery life is generally reported as very good to outstanding, with users often not needing to charge for extended periods.

"Ace has a great build quality. The whole product feels premium in hand and over the head/ears."

The build quality is frequently described as premium, solid, and well-executed, with users appreciating the materials and overall construction.

"Mic: the mic is good, I am on Teams meetings a lot at work, and I have asked if I sound good, and people say crystal clear."

Call quality receives mixed but generally positive feedback, with some users reporting clear calls and others noting occasional interference or preferring other options.

"For Sonos users, Audio Swap and TrueCinema are standout features that dramatically enhance late-night viewing and general home theater use."

The standout feature is the seamless audio swap with Sonos soundbars, but users also note limitations like lack of Wi-Fi streaming and early software bugs, though connectivity is generally stable.

"Whichever way you connect the Ace, they are some of the very best-sounding headphones you can buy, producing the sort of quality audio that reveals new details in your favourite tracks."

The sound is generally described as well-balanced, detailed, and pleasing, particularly for rock, metal, and acoustic genres, though some find it slightly bass-light out of the box and lacking the ultimate audiophile technicalities.

"They are very comfortable even for extended listening sessions and stay put when moving about without clamping on your head too tightly."

Users overwhelmingly praise the comfort, citing plush materials, moderate clamping force, and a lightweight feel even during extended listening sessions, making them suitable for all-day wear.

"The battery lasted several hours longer than the 30 hours they are rated for during testing via Bluetooth with noise cancelling active, or about 14.5 hours when connected to the Arc soundbar, which is more than long enough for most."

The battery life consistently exceeds the advertised 30 hours with ANC on, and the rapid charging feature provides significant playback time from just a few minutes of charging.

"I think these are the most premium feeling and well-designed headphones in the class."

The headphones are consistently described as premium, well-designed, and elegant, with high-quality materials and construction that inspire confidence.

"Call quality is very good, sounding pretty natural in both quiet and loud environments with only a little bit of background noise leaking through to the other end of the call, though wind noise was audible."

Call quality is generally reported as very good and natural-sounding in various environments, though wind noise was audible in some tests.

"The headphones only support a Bluetooth wireless connection. Adding Wi-Fi capability would have been a valuable enhancement, providing more connectivity options."

While offering good Bluetooth codecs, multipoint, and the unique TV Swap feature, the lack of Wi-Fi connectivity and limited integration with the broader Sonos ecosystem are significant drawbacks for a Sonos product.

"The sound quality is just so underwhelming. The bass is lacking (only strong mid bass but weak low bass)."

While some users find the sound satisfying, many criticize it as underwhelming, lacking punch, or not justifying the high price, though recent updates may have improved it.

"The reason I won't use any other headphone is because they're super light, and fit my head so comfortably and securely"

Comfort is consistently highlighted as a major strength, with users reporting they can wear the headphones for extended periods without discomfort.

"Battery live top notch!"

Battery life is generally considered good, with users noting it as 'top notch' or sufficient for long wear, though not explicitly outstanding compared to some competitors.

"Build quality, great ANC, sound quality, premium materials and arc Ultra makes it great choice."

The build quality and design are frequently praised as premium and aesthetically pleasing, often seen as a strong point.

"Not sure a microphone that poor can be forgiven considering the price tag."

Multiple users and reviewers explicitly call out the microphone quality as poor and a significant drawback, especially considering the price.

"Switching between devices could be smoother, but it's genuinely a nitpick."

While the TV audio swap feature is noted, its implementation is mixed, and the app's limited EQ and general connectivity are frequently cited as areas needing improvement.